FAQs

We recommend

We highly recommend ordering through our website. Ordering through the website is safe and secure, and access is available 24 hours a day / 7 days a week. Ordering through the website is easy, convenient, safe, and much faster.

Making a purchase

Making a purchase could not be easier. Just browse our shop, and click on any items that you wish to buy and put them into the shopping cart. When you have finished your selection you will be asked for a few details to complete the transaction. We accept credit card payment - this is handled by our secure credit card processing facility Paypal.

How secure is my information?

Gnomespixiesandmore.com is hosted on a secure server. When you enter your personal information (name, address etc) the link to us is secure. Your credit details are securely handled by Paypal - one of the leading credit card processing companies on the internet.

What do you do with my email address?

We do not divulge any of your information to third parties.

Can I order gnomes if I live outside Canada or U.S.?

Yes,  we ship all over the world. Unfortunately you will also be responsible for all Import duties and Taxes.

Import Duties

Please be aware that most countries will add some form of ´Import Duties´ on goods & merchandise imported in from a foreign country We have no control over this nor can we advise as to what each individual country may or may not add to the cost of your shipment. All import fees incurred are the sole responsibility of the customer.

How long do orders usually take?

We state a typical delivery time of 14 working days from the date of placing the order.

Order Confirmation e-mail

All customers who order through our website are e-mailed an order confirmation.

Questions & Comments

Whether you want more information about a specific item or you want to place your order or you have a question about an order. You may contact us via e-mail. LF3501@aol.com. We also welcome your comments.

General information

Gnomespixiesandmore.com does not sell or distribute your information. Your personal information is your own business, and we will keep it that way.

Thank you.